Know which accounts need you, before they tell you.
Flowmeets listens to every check-in and renewal call, writes the health note and flags the risk while there is still time to act.
Risk shows up in the conversation first.
Hesitation about a feature, a champion who has gone quiet, a question about pricing. Flowmeets surfaces the signals in your calls weeks before they reach a renewal spreadsheet.
Sara BergDec 1in 6 weeksOn track
Johan EkNov 15in 3 weeksChampion gone quiet
Mikael HolmMar 1in 4 monthsPricing raisedSara BergNot setNo next step
Anna LundJan 10in 11 weeksOn trackMikael HolmFeb 1in 3 monthsDoubt about a featureAnna LundNov 30in 5 weeksOn trackJohan EkOct 31in 8 daysPricing raised
Health notes written from what was actually said.
Every account gets a written summary, an owner and a next step, filed in the CRM without anyone typing it up between meetings.
4 hours back a week
Note-taking after calls and meetings is done by Flowmeets. Per CSM, per week.
Every account noted
A written last-touch note after every conversation, not just the memorable ones.
Risk flagged early
From the call, not from the invoice.
A new CSM reads the account in two minutes.
Full history of what was promised, by whom and when, so nobody starts a relationship by asking the customer to repeat themselves.
Halvar renews on 15 Nov. The champion, Marie Karlsson, has not joined the last two check-ins, and the CFO raised pricing on Oct 15 without getting an answer.
Promised: a price comparison before Friday. Open: whether the second warehouse is in scope for the renewal.
“Now that we have a sales team, we can share what is said in our meetings with the whole organisation. Others can learn from the meeting, even in their own languages.”
Dennis JanssonCEO · NetSymphony