Give Copilot more of the customer conversation.
Copilot helps you work with information in Microsoft 365. Flowmeets takes care of the customer conversation: the meeting around a table, the hybrid call, the phone call and the email afterwards.
CopilotWhat have we promised Nordvik Bygg since the site review, and what is still open?
Four conversations since 6 November. You promised a revised phase 1 budget by Friday and a pilot start on 14 November. Still open: the data protection questions from the call with Sara Lind and the delivery times Johan Ek asked about by email.
Keep Copilot. Build on what you already use.
You do not have to choose between Flowmeets and Copilot. Copilot helps in Teams, Outlook and the rest of Microsoft 365. Flowmeets brings conversations about a customer, deal or project together and makes them useful after the meeting, too.
Notes, decisions and next steps stay in Flowmeets. If you have a CRM, summaries and tasks can be written there automatically. Copilot can then use information from Flowmeets through MCP when you ask questions or create new material.
CopilotDraft a follow-up to Sara Lind after today’s site review, in our usual tone.
Hi Sara, thanks for today. As agreed, the revised phase 1 budget comes on Friday and the pilot starts on 14 November. I have noted your two questions on data protection and will come back on both before then.
From the meeting room to the call on the way back.
The customer conversation does not stop at a Teams invitation. Flowmeets captures it wherever it happens and keeps it in one customer history.
In-person and hybrid meetings: record on your computer or phone. Flowmeets separates the voices in the room.
Online meetings: joins Teams, Meet and Zoom as a visible participant from your calendar.
Calls and email: phone calls through your carrier or IP telephony are transcribed and summarised, and Outlook email sits alongside your meetings.
What does Copilot do, and what does Flowmeets add?
| Area | Microsoft 365 Copilot |  What Flowmeets adds |
|---|---|---|
| Meetings | Microsoft 365 CopilotHelp in Teams with questions, summaries and follow-up. Support also exists for Teams Rooms and hybrid meetings. | What Flowmeets addsMeeting context from Teams, Meet, Zoom and direct recording in Flowmeets on a phone or computer, brought together around the customer. |
| Phone calls | Microsoft 365 CopilotCopilot in Teams Phone supports VoIP and PSTN calls. | What Flowmeets addsCalls through a connected mobile carrier or IP telephony service, in the same customer history as your meetings. |
| Microsoft 365 CopilotHelp summarising and drafting in Outlook. | What Flowmeets addsEmail alongside the customer's meetings and calls in Flowmeets. | |
| CRM and customer context | Microsoft 365 CopilotAvailable capabilities depend on your Microsoft products, connections and permissions. | What Flowmeets addsAutomatic CRM updates through Flowmeets CRM integrations, and access to Flowmeets context through MCP. |
Microsoft features depend on licences, settings and what your organisation has enabled. Flowmeets complements that setup. The point is not that Copilot lacks meeting, phone or email features.
From Flowmeets to Copilot, through MCP.
Copilot pulls customer context from Flowmeets, so its answers build on what was said in your meetings.
Your IT team enables: the Flowmeets agent package is installed in Microsoft 365 Copilot.
You sign in: with your Flowmeets account, and Copilot only sees what you can see.
You ask: Copilot pulls notes, decisions and next steps through MCP.
Microsoft 365 CopilotFlowmeets×Flowmeets
Nordvik confirmed the pilot for phase 1. Sara Lind owns the budget and confirmed 240 000 SEK, excluding options. Mikael Holm leads the pilot on site.
- A three-week pilot with the site managers
- The pilot starts after signing on 14 November
- Who signs for the second site
- Whether the pilot covers calls from the field
- Send the revised proposal and the site plan on Thursday
- Book the pilot start with Mikael Holm
Keep the customer picture current in Dynamics.
If you use Microsoft Dynamics, Flowmeets can write summaries and tasks to the account, contact and opportunity matched by domain. You choose which other fields may be updated. Private, internal and sensitive meetings are not synced.
This is separate from MCP: the CRM integration updates Dynamics, while MCP lets Copilot retrieve information from Flowmeets. You do not need a CRM to use Flowmeets.
